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RTI is the world’s largest DDS supplier and Connext is the most trusted software framework for critical systems.

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Our Professional Services and Customer Success teams bring extensive experience to train, problem-solve, mentor, and accelerate customer success.

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Developers

From downloads to Hello World, we've got you covered. Find all of the tutorials, documentation, peer conversations and inspiration you need to get started using Connext today.

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RTI provides a broad range of technical and high-level resources designed to assist in understanding industry applications, the RTI Connext product line and its underlying data-centric technology.

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RTI is the infrastructure software company for smart-world systems. The company’s RTI Connext product is the world's leading software framework for intelligent distributed systems.

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Support

RTI understands that software is a mission-critical part of your application

Committed to Customer Success

Our support engineers are exceptionally qualified in all areas of intelligent, real-world systems and are trained to quickly troubleshoot and problem-solve.

Committed to our customers' success, our Customer Portal ensures that you are receiving maximum value from your interactions with us. Many features of the portal were developed based upon customer feedback.

If you are an architect of a demanding system, you need to meet your challenge – not only to stay on time and budget, but also to carve out a clear path to success. Visit the RTI Services web page to learn more about our Professional Services and Customer Success teams and our dedication to meet your unique project needs through RTI's Success-Plan Services.

Need help?

Anyone can search our public knowledge base and FAQs.

Learn about the Connext Release Model, Long Term Support, and and our approach to standard and extended maintenance.

Current subscribers can access RTI support as follows:

  • Use the customer "Portal login" box to submit and track support requests, download and search product documentation, and access software downloads.
  • Email: support@rti.com
  • Refer to our Support Policy documentation for details.

To purchase a support subscription, please contact your local RTI representative, or contact us at sales@rti.com.

RTI Customer Portal

RTI is committed to the continued success of your project, from start to future configurations. Our Customer Portal offers a robust library of download files and documentation, streamlined case management, and direct support from technical engineers to keep you and your systems productive.

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Software Vulnerability Information

Click here for details on how RTI manages security vulnerabilities and a list of all Connext vulnerabilities that have been published through the CVE® Program.

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RTI Customer Snapshots

Learn about optimizing system performance through expert, on-site consulting, from the customer point of view.

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Success-Plans

Targeted services to deliver the guidance and support you need.

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